Privacy Policy
This Privacy Policy is an electronic record in the form of an electronic contract under the provisions of the Information Technology Act, 2000, and the applicable rules thereunder, including the amended provisions relating to electronic records in various statutes. This document does not require any physical, electronic, or digital signature.
This Privacy Policy is published in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which require publishing the policy for the collection, use, storage, and transfer of personal information.
Please read this Privacy Policy carefully. By accessing or using the website and services of Asian Travel, including coach rental, bus hire, tempo traveller rental, and chauffeur-driven car rental services, you acknowledge that you understand, agree to, and consent to the practices described in this Privacy Policy.
Data Protection & Privacy Policy
Asian Travel (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of all users who access our website and use our transportation and rental services.
This Privacy Policy explains how we collect, use, process, store, and disclose your information when you visit our website, submit inquiries, make bookings, or use our services. By providing your personal information to us, you consent to the terms outlined in this Privacy Policy.
Your use of the Website and Services is also subject to our Terms & Conditions and other applicable policies published on the Website.
Information We Collect
When you contact us, make a booking, request transportation services, rent a vehicle, or submit an inquiry through our Website, we may collect certain personal information, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Residential or Business Address
- Pickup and Drop-off Locations
- Travel Itinerary and Booking Details
- Passenger Information
- Billing and Payment Information
- Government-issued identification details where required by law
- Any other information necessary for providing transportation and rental services
The information collected is used only for legitimate business purposes related to service delivery and customer support.
Non-Personal Information
We may automatically collect certain non-personal information such as:
- Browser type
- Device information
- IP address
- Operating system
- Website usage statistics
- Cookies and analytics data
This information helps us improve our website functionality, customer experience, and service quality. Non-personal information does not directly identify any individual.
Purpose of Data Collection
Asian Travel collects and processes information for purposes including:
- Processing bookings and reservations
- Providing coach, bus, and car rental services
- Customer support and communication
- Payment processing and invoicing
- Travel coordination and operational management
- Service improvement and analytics
- Legal and regulatory compliance
- Fraud prevention and security purposes
We only collect information necessary to provide safe, efficient, and reliable transportation services.
Information Sharing & Disclosure
Asian Travel does not sell, rent, or trade customer personal information to third parties.
Your information may only be shared under the following circumstances:
- With your consent
- With drivers, transport partners, hotels, vendors, or service providers involved in completing your booking
- To comply with applicable laws, legal obligations, court orders, or government requests
- To protect the rights, safety, security, or property of Asian Travel, our customers, or the public
- To investigate fraud, illegal activities, or policy violations
All authorized third parties are expected to maintain confidentiality and appropriate security standards.
Data Security
Asian Travel uses reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security of information transmitted through the internet.
Data Retention
Asian Travel retains customer information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal, accounting, and regulatory requirements.
Booking records, invoices, and transaction-related information may be retained as required under applicable laws.
Your Rights
As a user, you may have the following rights regarding your personal data:
| Your Rights | Explanation |
|---|---|
| Right to Access | You may request access to the personal information we hold about you. |
| Right to Rectification | You may request correction of inaccurate or incomplete information. |
| Right to Erasure | You may request deletion of your personal data, subject to legal obligations. |
| Right to Restrict Processing | You may request limitation of data processing under certain circumstances. |
| Right to Object | You may object to our use of your information for specific purposes. |
| Right to Data Portability | You may request a copy of your personal data in electronic format where applicable. |
To exercise any of these rights, you may contact us using the details provided below.
Cookies Policy
Our Website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.
Cookies help us understand customer preferences and optimize our services. You may choose to disable cookies through your browser settings; however, some parts of the Website may not function properly if cookies are disabled.
Third-Party Websites
Our Website may contain links to third-party websites or social media platforms such as:
Asian Travel is not responsible for the privacy practices, policies, or content of third-party websites. Users are advised to review the privacy policies of such websites before sharing personal information.
Children’s Privacy
Asian Travel does not knowingly collect personal information from individuals under the age of 18 years. If we become aware that such information has been provided without parental or guardian consent, we will take reasonable steps to remove the information from our records.
Grievance Officer
If you have any concerns, complaints, or queries regarding this Privacy Policy or the handling of your personal information, you may contact:
Grievance Officer
Asian Travel
Email: reservation@asiantravelhouse.com
Policy Updates
Asian Travel reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated versions of the Policy will be posted on the Website, and continued use of the Website or Services after such changes shall constitute your acceptance of the revised Policy.
Governing Law & Jurisdiction
This Privacy Policy shall be governed and interpreted in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts and tribunals in India.
