Cancellation and Refund Policy

Chauffeur Drive Vehicles:

For Economy/Executive Cars: a) Cancellation made more than 3 hours before the duty reporting time: Nil. b) Cancellation within 3 hours before dispatch or no show once the car has left the garage: Half day (4hr/40kms).

For Luxury, Royale, Vans, and Coaches: a) Cancellation made more than 48 hours before the duty reporting time: Nil. b) Cancellation charges up to 48 hours before dispatch or no show once the car has left our garage: Full day (8hr/80kms).

For Self Drive Bookings: a) Zero cancellation fee if the booking is canceled before 24 hours. b) If the booking is canceled within 24 hours, 30% of the total fare will be charged. c) In case of No show, 50% of the total fare will be charged.

Credit Card Payment: Asian Travel House is authorized to charge the final bill amount upon the completion of your service. In case of “No Show” or “Cancellation”, Asian Travel House will be authorized to charge retention as per terms for No show and cancellation.

Refund Policy: Refunds will be made within 8 working hours or the next business day after cancellation upon payment as per the cancellation policy.

Booking Cancellation: You can cancel your booking through the website, app, or support team. Cancellation charges will be applicable as per the cancellation policy which is as follows: i. Cancellation made more than 24 hours before the booking start time: No cancellation charge will be applicable. ii. Cancellation made less than 24 hours before the booking’s start time/ No show: 50% of the base fare or 1 day Rental or 12 hour rent (whichever is higher) will be charged as cancellation fees.

Corporate Address: 9, Floor-II, B-7 Local Shopping Centre. Nelson Mandela Road, Vasant Kunj, New Delhi-110 070, INDIA

Email Address:

  • reservation@asiantravelhouse.com
  • dasmsh@asiantravelhouse.com

Phone Number:

  • 91-11-2689 0080/82

Billing and Shipping: reservation@asiantravelhouse.com

NOTE: Rates are subject to the availability of the vehicle and the duration of the rental. Rate quotations are sent privately to the customer’s email address.