This privacy policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000, and the rules made thereunder, as well as the amended provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. This privacy policy does not require any physical, electronic, or digital signature.

This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000, which require the publishing of the privacy policy for the collection, use, storage, and transfer of sensitive personal data or information.

Please read this privacy policy carefully. By using the website, you indicate that you understand, agree, and consent to this privacy policy.

Data Protection & Privacy Policy

Asian Travel House (“we” or “us”) provides this Privacy Policy to inform users of Asian Travel House’s website (hereinafter referred to as “Website”) of our policies and procedures regarding the collection, use, and disclosure of personally identifiable information received from users of the Website. If you elect to submit any personal information, your submission is subject to the terms of this Privacy Policy and you consent to such terms.

By using the Website and/or services offered/advertised through it, you are consenting to Asian Travel House’s processing of your information as set forth in this Privacy Policy now and as amended by us from time to time. Keep in mind that the use of our services is also subject to the Agreement subscribed to by the user, and the use of the Website is subject to the Terms and Conditions notified on the Website. Asian Travel House respects your privacy and is committed to protecting the personal information that you may share with us.

Information We Collect

When you apply for or maintain an account with Asian Travel House, we collect certain personally identifiable information. Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, home, postal or other physical address, other contact information, and other information when needed specifically to provide a service or product or carry out a transaction you have requested.

Non-Personal Information

We may collect non-personal information about you, such as the type of internet browsers. You cannot be identified from this information, and it is only used to assist us in providing an effective service on this Website. We may disclose aggregate statistics about our Website users to prospective partners, advertisers, and other reputable third parties, but these statistics will not include personally-identifying information.

Notice

When personal information is collected, Asian Travel House will inform you at the point of collection of the purpose for the collection. Asian Travel House will not transfer your personal information to third parties without your consent, except under the limited conditions described under the section entitled “Information Sharing and Disclosure” below.

Information Sharing and Disclosure

Asian Travel House does not transfer or share your information except as provided if we have your consent to share the information. We only use the information we collect to provide the services you select, to better understand our customers’ requirements, to provide better services, and to assist with troubleshooting any problems, resolving disputes, and for any purposes deemed necessary to provide services.

The processing of your data is either based on your consent or in case the processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract.

We may reveal user’s personal information when required to do so by law, or to comply with a court order or subpoena, or to cooperate with investigations by law enforcement or regulatory authorities or to participate or cooperate with a judicial proceeding, or in urgent circumstances, to protect personal safety, the public or our websites; to protect the property and rights of Asian Travel House or a third party, the safety of the public or any person; to prevent or stop any illegal, unethical or legally actionable activity.

Data Security

Asian Travel House employs reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information. No data transmission over the internet or any wireless network can be guaranteed to be secure, and therefore we cannot ensure or guarantee the security of any information you transmit to us and you do so at your own risk.

Retention of Data

Asian Travel House retains information in accordance with our data retention requirements. We may retain such information for up to eight years in accordance with regulatory requirements. If you object to this retention, please contact the Grievance Officer.

Your Rights

We recognize that you have rights as a ‘data subject’, and that we have an obligation to uphold these. This policy aims to outline how we maintain these rights. In particular, it outlines:

• How we collect and process your information
• Why we do this
• How you can exercise your rights
• Who to contact in the event you’re unhappy with our performance.

Your information rights	Explanation
Right to be informed	This encompasses the obligation for us to be transparent in how we collect and use your personal data.
Right of access	You have the right to access your personal data and supplementary information.
Right to rectification	If the information we hold on you is inaccurate or incomplete, you can request we correct this.
Right to erasure	You can request to delete or remove personal data where there is no compelling reason for us to continue processing.
Right to restrict processing	You have the right to request we cease processing your data if: You consider it inaccurate or incomplete; Where you object to processing and we are considering whether we still have a legitimate interest to process it; Where we don’t need the data for the original reason, we collected it, but may need it to support a legal claim.
Right to data portability	Where you have consented to our processing your data, or where the processing is necessary for us to deliver a contract, you can request a copy of that data be provided to a third party in electronic form.
Right to object	You have the right to object to our processing under certain circumstances.

Cookies and Tags

We may place a text file called a “cookie” in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Asian Travel House may use cookies to track user traffic patterns (as described above). Our advertising system may deliver a one-time cookie to better track ad impressions and click rates. You can refuse cookies by turning them off in your browser. If you’ve set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site.

Grievance Officer

If you find any discrepancies or have any grievances in relation to the collection, storage, use, disclosure, and transfer of your Personal Information under this Policy or any terms of Asian Travel House’s Agreement, Privacy Policy, Refund Policy, etc., please contact the designated grievance officer under Information Technology Act, 2000.

• Email:  reservation@asiantravelhouse.com

Updates to the Policy

Please note that this Policy may change from time to time. We will post any Policy changes on the Website without prior notice to you. Please review the Policy each time you use the Website. By your continued use of the Website, you impliedly consent to the terms of the revised/updated Policy, if any.

Links to Third-Party Websites

This Website may contain links to third-party websites like Facebook, Instagram, YouTube, Twitter, etc. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties. We cannot be responsible for these policies.

Kindly note:

Asian Travel House is not responsible for the privacy practices of other websites linked from our Website. Users are required to read the privacy policies or statements of other such websites they visit.

Asian Travel House is not directed to persons under the age of 18 years and does not knowingly collect, either online or offline, information from such individuals. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us. If we become aware that a child under the age of 18 years has provided us with personally identifiable information, we will remove such information from our files.

Any legal action or proceedings relating to or arising out of this Policy shall be brought exclusively in the courts and/or tribunals in India.

Asian Travel House may change this Privacy Policy from time to time by posting updated policies on the Website.